New 'compass' service for Vale families

Tuesday, 4 November 2025 16:33

By Gareth Joy X @lookoutwales2

VOG Council

Vale of Glamorgan Council has launched a new advice and support service for families.

The Vale Family Compass, which opened on Monday, will provide a single access point for families seeking help or guidance from a range of services - including the Families First Advice Line, the Vale Parenting Service and the Family Information Service.

The council says it's designed to help families, parents and carers access help when they need it.

Cllr Eddie Williams, cabinet member for social care and health, said: "The Vale Family Compass will make it easier for families to find the right support at the right time."

"By bringing multiple services together under one clear access point, we can respond more quickly, work more efficiently, and deliver better outcomes for children, young people and families across the Vale of Glamorgan."

The Vale Family Compass is available online or by contacting 0808 281 6767 or familycompass@valeofglamorgan.gov.uk

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