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AI focused-IT services company to expand and create jobs

Friday, 10 October 2025 at 00:05

A Bridgend IT services company, which is harnessing the power of AI is expanding and creating jobs with support from the Welsh Government.

ITCS will establish a new headquarters in Wales, doubling its current capacity as it pursues ambitious growth opportunities.

Welsh Government Economy Future’s Funding of £350,000 will safeguard jobs at the business and create a further 60 positions by 2028.

Established in 2004, ITCS uses AI to help organisations drive productivity by automating routine tasks, enhancing decision-making processes, and accelerating digital transformation.

Its new HQ will be based at Waterton Industrial Estate and will feature high-tech office space and a cyber security operations centre.

It will also feature a state-of-the-art training facility, and the company intends to work with schools and colleges to encourage students to engage in IT & Cyber Security. Alongside this, it will offer IT opportunities for adults looking to upskill.

Cabinet Secretary for Economy, Energy and Planning, Rebecca Evans, said “Supporting jobs in the industries and services of the future is a priority for this Welsh Government and this project will deliver high quality employment in a part of Wales with a rapidly developing IT cluster. 

“The investment in this new HQ will provide ITCS with the facilities it needs to prosper, as it pursues innovation, skills development and long-term growth.”

Brian Stokes, Managing Director of ITCS, said “These are exciting times for ITCS as we take the next step in our journey of growth. With over 20 years’ experience behind us, we’ve consistently helped organisations transform the way they work, delivering real improvements in productivity and significant cost savings. Our new headquarters will allow us to expand our capacity and provide even greater value for both new and existing clients.

“We are extremely grateful to the Welsh Government for their support, which has been instrumental in making this investment possible. We now look forward to welcoming everyone to our new cutting-edge facility to demo and discuss how ITCS can make a real difference to businesses as they embrace AI and the future of technology.”

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